Aspects to look out
for in your ISO 13485 Quality Manual
Each and every organization that implements ISO 13485, an
important ISO standard, has to have a Quality Manualin place. The ISO 13485
sets out requirements for a complete management system for organizations that
are in the business of designing and manufacturing of medical devices.
Since ISO is essentially about documentation; a medical
device company’s objectives must be clearly defined and documented in its Quality
Manual. ISO 13485 states that a Quality Manual must be created and maintained. Three
very critical aspects need to be documented:
o
procedural requirements
o
planning, operation and control of processes
o
records that are required to comply with the ISO
13485 Standard
Management Commitment
and Responsibility
As part of ISO 13485, a medical device company’s management
is responsible for implementing an effectiveQuality Management System (QMS).
This, along with its commitment to enforce it, should be part of the Quality
Manual. The Quality Manual should reflect commitments of the Quality Policy,
which should be on these lines:
It should establish aQuality Policy. This policy should
reflectthe purposes of the organization and should be aligned to it.
The Quality Policy must make sure that the organization’s quality
objectives are established and adhered to.
The management should periodically conduct management
reviews.
It should ensure that resources are made available for this
work.
It should meet customer requirements.
Management should identify, document and communicate to the
rest of the organization the responsibility and authority to define, implement
and monitor processes.
Management has to appoint a representative whowill be
assigned the oversight of creating awareness of customer requirements. This
representative should also ensure that the processes needed to implement and
maintain aQMS are put in place and maintained.
Management should take every step towards facilitating
internal communication.
One of the most important tasks for the management is to review
the QMS to ensure that it is suitable, adequate and effective. This review is
based on a number of parameters, the most important of which are feedback,
process performance and product conformity. It should also ensure CAPA.
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